Community

Tampa Bay Crisis Center Receives National Reaccreditation

Crisis Center of Tampa Bay staff: Josh Kwasnicki, Director of Organizational Development; Dacia Oglesby, PQI & Compliance Manager; Clara Reynolds, President and CEO

The Crisis Center of Tampa Bay has been re-accredited by the Council on Accreditation (COA) through 2026. Organizations pursue the COA accreditation to demonstrate they have implemented best practice standards in the field of human services. This reaccreditation helps the Crisis Center furthers their mission of ensuring that no one in the community has to face crisis alone. 

What accreditation means

The COA accreditation process involves a detailed review and analysis of an organization’s administration, management, and service delivery functions against international standards of best practice. The standards driving accreditation ensure that services are well-coordinated, culturally competent, evidence-based, outcomes-oriented, and provided by a skilled and supported workforce.

Related: University of Tampa Partners with Crisis Center of Tampa Bay

The Crisis Center of Tampa Bay first provided written evidence of compliance for the COA standards. A group of specially trained volunteer peer reviewers then confirmed adherence to these standards during on-site interviews with board members, staff, volunteers, clients, and community stakeholders.

“The team has worked extremely hard to maintain the rigorous standards set by the Council on Accreditation (COA) and achieved through our first accreditation. The COA reaccreditation confirms that we are continuing to offer community members the highest level of care and service,” said Clara Reynolds, President & CEO of the Crisis Center of Tampa Bay.

What is the Council on Accreditation

COA is an independent, not-for-profit accreditor of community-based behavioral health care and social service organizations. Founded in 1977, it accredits organizations in the United States and Canada. Over 2,000 organizations have either successfully achieved COA accreditation or are currently engaged in the process. Click here for more information.

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