The City of Tampa has opened the Tampa Housing Information Line. Residents can now call the number 813-307-5555 and connect with housing resources. They can get help regarding eviction, support in navigating landlord or tenant issues, rental and mortgage help and more. This is part of city council’s approach towards tackling the housing affordability crisis in the Tampa Bay area.
The Tampa Housing Information Line will be open Monday through Friday from 11:00 a.m. to 7:00 p.m.
The aim is to help people connect with a real person. Someone who can give advice and explain resources for housing help and help across Tampa Bay.
Related: Tampa’s Infill Housing Program Fills a Gap in Affordable Housing
“In times of crisis, such as when people are on the brink of eviction due to rental increases, we know how difficult it can be to research and locate the best option for resources,” said Kayon Henderson, Manager of Housing and Community Development for the City of Tampa. “Our trained housing experts are well-versed in available resources across our community, within the state and beyond and can provide that connection.”
A few examples of questions that call center operators can help people handle are:
- What resources are available to assist with security deposits?
- What resources are available to assist with mortgage payments?
- Who can I contact if I am having problems with my landlord?
- What resources are available to assist with rental increases within the City of Tampa
“There is no greater priority than working to prevent residents from being priced out of Tampa, and City Council members and I are tackling this crisis from multiple fronts — zoning changes, incentives for affordable housing development, direct assistance, and more.” Mayor Jane Castor said. “This hotline is just one small step, but every step matters, and we need to do all we can to help those struggling to put a roof over their heads.”
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